Active Listening is an art in communication and a skill that needs to be mastered for effective leadership especially in uncertain times. Did you know that passengers tend to look at air steward's during a turbulence as they are recognised as the leaders of a flight? In uncertain times, your employees will look at you because they see you as a leader and will mirror your reactions.
This class will provide you with a framework to lead in uncertain times when your employees are looking for a leader who can empathise with their situation and still make key business decisions.
Sandy Colombo is a specialist communications and creative leadership facilitator, as well as a professional business coach, with extensive national and international experience. She is a Practitioner Master & Trainer of NLP, Mbit Coach, Speaker and Author. Sandy’s skill lies in her ability to work alongside key stakeholders to empower their people to take responsibility for improvement, to act decisively and to risk being the best.